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7 Days Trial Program

You are offered a 7 day trial period after receiving the saddle to decide if it fits well for you and your baby horse. During the 7 days, please feel free to try the saddle and do a test ride. If you have any questions or concerns, we're here and ready to help. We want to make sure that you're 100% satisfied with your purchase.

To learn more about the program, please see our return policy.

Free Shipping

SaddleColony.com offers free standard U.S shipping on every order. For all the in stock horse saddle and accessories, it will be processed within 2 business days, and can be delivered within a week or so. Changes can't be made once we process your order and ship. Just sit tight and wait.  It will be worth it in the end. If there are any problems during shipping, we’ll help work it out.

Our products will be delivered using a trackable and secure method. Whatever product you order, you can rest assured that you will receive it on time. With SaddleColony.com you will not only save on shipping costs, but you are also guaranteed to receive the products in their best conditions.

For shipping, we require up to 4 weeks for delivery orders before they can be considered to be missing. After 8 weeks, you can request a refund or a resend.

Norton Shopping Guarantee

We provide Norton Shopping Guarantee with your purchase at no cost to you. It includes $100 Low Price Guarantee, $1,000 Purchase Guarantee, and $10,000 Identity Theft Protection. Once you completed your purchase, you will receive an email with all the details.

Order Confirmation

Getting an ideal horse saddle has never been more convenient with SaddleColony. When you place an order through our website or one of our sales representatives, you will receive a call or email to confirm that your order has been received.

Stock and Availability

Most saddles listed in the store are usually in stock. In the event that the horse saddle you select is not in stock, we do offer a customization service to design a saddle the way you like! Or if you prefer, we can send your a notification once in-stock.

We have built close relationships with many of the manufacturers and distributors in the industry to ensure the best availability of the products. If an item is not currently in stock at SaddleColony, it is very unlikely it is available elsewhere. In this case, the fastest way to get the item is by letting us process your order via back-order so that it can be delivered as soon as it's available again.

For all the in stock horse saddle and accessories, it will be processed within 2 business days, and can be delivered within a week or so.

 

If you have any questions about your order or our shipping policy, please feel free to reach us via contact page. Our friendly representatives are always happy to help. 

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Need a different size or a different color? Want to add D-rings or a flower tooling? No worries! We can customize your ideal saddle!


Simply tell us how you want to customize a saddle and we will get back to you with the quoted price and an estimate delivery date. (Please note: Once you've committed to starting the manufacturing process, any cancellations will lead to extra charges to cover the cost of labor, material, and marketing.

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Yes! We are offering Price Match.   If you found the same saddle at a lower price within 6 months after your purchase, please reach out and request a price match at your best convenience. This applies even to the prices from our own store at saddlecolony.com


We work hard to ensure that the prices of our horse saddles are the best available online.  This is why we guarantee that you will get the best price on all of our saddles.

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