1. Do you have a trial period?
A: Yes, we offer a 7-day trial period starting the day you receive the saddle. To learn more about it, please visit our return policy.
2. Do you have a warranty?
A: Yes. Used properly, with sensible care and proper storage, we grant the owners of our Baroque, English and Quantum saddles a total period of 3 years, and 5 years warranty on the saddle tree; we grant the owners of our Treeless Startrekk Line saddles a total period of 2 years warranty on the saddle; we grant the owners of our Western Line saddles (excl. are all Flex Fit models) a total period of 5 years warranty on the saddle, and 10 years on the saddle tree.
3. Do you have a different seat size?
A: We listed all the in-stock saddles on the site. If you'd like to get a different seat size, please feel free to reach out to receive a "saddle arrival" notification or to create a special order(2-4 months).
4. Do you offer price match?
A: Yes, we do. We're very confident that we have the lowest prices across the nation. If you find a lower price for the same model, please let us know and we will match the price for you.
5. Do you offer FREE shipping?
A: Yes! And there is no taxes, no added costs. What you see is what you get. Plus, we provide Norton Shopping Guarantee with your purchase at no cost to you! To learn more about it, please see our shipping policy.
1. What type of girth Quantum saddles use?
A: All the quantum saddles are equipped with English girth. To learn more about all types of Quantum saddles, please click here.
2. Can the fenders be substituted?
A: Yes. If you like the saddle but require a different fender length, please let us know.
3. What "WD" stands for?
A: "WD" stands for Western Dressage Seat.
4. How to take care of saddle leather?
A: There're three major steps: Correct storage, Cleaning, and Maintenance. To learn more about it, please click here.
5. What are and unique features of DP Saddlery and its product line?
A: We have a informative blog that talks about all the features in general. Please see the full article here.
Have a different question? Please visit our full FAQ page or contact us at firstname.lastname@example.org
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